Customers Say About Us.
I would like to thank you for the excellent assistance you
provided below. To be honest, I was somewhat skeptical when I
sent my original request for help, I wondered if my email would
be answered and what information the reply would contain if it
ever came. I was very pleased with your quick response and
concise directions that solved the problem. I feel good that I
made the correct decision in ordering the equipment from your
Keep up the good work!
will have to praise you on your help desk website. I was
able to get right through the NEC programming steps quickly and
easily. Your pre-programmed NEC file was a great help
Dear Dave & JR.
was deeply concerned about all of your promises for support and
how helpful your Help Desk really is. WOW! I was
able to get my POS system up and running in a fair amount of
time. I can see why you screen all of your potential POS
customers who want to install them self. A technician
definitely needs to be efficient and patient with computers,
although we did save a ton of money.
Thanks for sending out our camera equipment overnight with all
of the difficulties in locating all of the camera pieces on such
short notice. Every thing worked out just fine.
Thank You Dave
Thanks Dave. That took care of it. I really appreciate all of
your support. Iím glad I decided to do business with you guys.
Keep up the great work.
installer you suggested George was able to stop by yesterday and
helped Claudio finish the wiring, one of the outside lines had
no dial tone and the phone people did not install a NID
either. All in all I think you found us the right person. We
feel comfortable with George, he will come back tomorrow to
program the phones and he said it will take him from 1 to 2
hours to program it, not including the Call Accounting and
Training. He is charging us $85 per hour.
Thanks for helping us out with thisÖI am so glad this is taken
is great. I have no problems with it, and any unforeseen
issue is resolved in minutes. I had to add another
department, and did it using my modifier groups already set
up in 5 minutes. Once I learned the hierarchy of the
departments I was able to fill in the rest in no time. The
several hours I spent learning the system was well worth it.
The tech support was fabulous. They guided me through the
maze with ease and answered all my questions.
the help itís been great.
Charlotte N.C. .
Hi Patrick and Dave.
I just wanted to thank you again for the impeccable
service you're rendered this afternoon:
a) Your clear and comprehensible web site
b) Customer service to match
You'll be helping us out tremendously to ensure our
order does in fact get shipped out tonight via Fedex
first overnight service collect to our account.
Your New York installer
came all of the way out to New Jersey and did a great
job installing our NEC 1000. Jim was very knowledgeable
and very helpful. We are very happy we went with E
Thank you for the information and configuration files.
I'd like to tell you how much we enjoy the NEC phone
system. It is certainly a great improvement over our
Just so you get some
positive feedback once in a while...
The phone system is working great, everyone is happy.
Thanks for the help
just wanted to compliment you guys there. You were very
nice on the phone, then you got my order correct and it
arrived in just a couple of days like you said. I like
the product i got, the "dump bin display". I hope they
help my business grow and that I can order a lot more in
the future. Just want to say I appreciate the good
Actually, the shelving worked out very
well. I am so pleased with all of the shelving and
accessories I purchased from your company, and will be
purchasing as well as referring your company in the
future. Thank you so much for all of you cooperation.
Much thanks for the tech support
yesterday. I am really happy with the upgraded
operating system for the phone and think it will be
much more versatile for programming in the future.
The bad news is that this morning
we are still having the same line problems, and
Kelly told me she still noted that the lights on the
34-button phone dim sometimes when dialing (usually
when the problem occurs). The REALLY good news
about the problem though is that we were finally
able to reproduce the problem at the box, meaning it
is definitely a Verizon issue. They are coming out
today and we will see what they can find on their
Again, many thanks and I will let
you know what happens here.
I really like the H gondola - it works great! I
hope I'll get faster at set-up and breakdown time, but I love
how it looks and works. I am very pleased with mu
decision to buy it.
I would like to duplicate my order.